Luxury Retail 2018: What A Difference A Year Can Make | Forrester

Luxury brands have gone from relative inertia over digital strategies to a flurry of activity including technology upgrades, partnerships, and even acquisitions. Back in summer 2017, we warned that luxury brands were out of time when it came to improving their digital customer experiences and internal operations. Digitally mature and savvy luxury consumers will not […] [from http://bit.ly/2leQDNn]